Payment Policy

Payment Policy

Last updated: 06/04/2026

Thank you for shopping at RVM ecommerce This Payment Policy outlines the accepted payment methods, currency, security practices, and important information regarding your transactions on https://ivy-rose-jewels.com/.

 

 

1. Accepted Payment Methods

We accept the following secure payment options:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Maestro, etc.

  • Digital Wallets: PayPal, Apple Pay, Google Pay, etc.

  • Bank Transfer: If applicable, include instructions or limitations

  • Gift Cards / Store Credit: If offered

 

 

2. Payment Currency

All prices listed on our website are in USD.

If you are purchasing from outside USA, your bank may charge conversion or international transaction fees. Please check with your bank or payment provider.

 

 

3. Payment Processing

Payments are processed securely via our third-party payment providers. We do not store your full credit card details on our servers.

Once your payment is authorized, you will receive an order confirmation via email.

If payment is unsuccessful or declined, your order will not be processed.

 

 

4. Taxes & VAT

All prices include VAT where applicable.

If you are purchasing from outside USA, import duties and local taxes may apply upon delivery (see our [Shipping Policy).

 

 

5. Payment Security

We take your payment security seriously. Our checkout is secured with:

  • SSL encryption

  • PCI-DSS compliant payment gateways

  • Fraud protection measures

 

 

6. Failed or Cancelled Payments

If your payment fails:

  • Please verify your billing details and card information

  • Try an alternative payment method

  • Contact your bank or card provider

  • Or reach out to us at info@ivy-rose-jewels.com

We reserve the right to cancel any order if payment is not received or if fraud is suspected.

 

 


8. Refunds

If you’re eligible for a refund (see our Return & Refund Policy), the amount will be returned to your original payment method within 3–10 business days, depending on your bank.

 

 

9. Contact Us

For any payment-related questions or issues:

Email: info@ivy-rose-jewels.com

Business Hours: 9 AM – 6 PM, Monday to Friday

Our Story

Handmade with Heart

At Ivy and Rose, every piece begins in a quiet, intentional way, just the two of us at the table, sketching, experimenting, refining, and starting over when needed. Nothing is rushed. If it doesn’t feel right, it doesn’t move forward. We always think about the woman who will wear it, what she has carried, what she has given, and what she so rarely hears. Each design grows from that feeling, becoming something she can truly hold onto, not just something she wears. Our pieces evolve slowly through this process, shaped by patience, care, and genuine intention. This is how we create jewellery at Ivy and Rose: thoughtfully, personally, and with meaning woven into every detail.

Where It Began

Ivy and Rose started with something simple, a mother and daughter with a shared desire to create jewelry that feels truly personal. What began as a small, handmade idea grew gradually and organically, one piece at a time. There was no big launch or perfectly mapped-out plan. Just late nights, exchanged ideas, and a quiet belief that jewellery can express what words sometimes cannot. That belief still shapes everything we create today. Each piece is made with intention, carefully formed and designed to carry meaning something she can hold onto and keep close, always.

Our materials

We don’t believe that meaningful pieces should ever be mass-produced. That’s why our collections are made in small batches, allowing each piece to receive the time and attention it truly deserves. Every detail is carefully checked by hand, and every order is thoughtfully prepared because what you’re giving isn’t just jewelry, it’s a feeling.

Made in small batches

We truly love what we do and we wear these pieces ourselves. From the very beginning, we promised to stay true to our craft. That’s why we keep our collections small, carefully check every detail by hand, and only share pieces that feel personal, considered, and genuinely worth holding onto.

Thoughtful Packaging

Every Ivy and Rose order is thoughtfully packaged and ready to be gifted. We keep everything minimal, reusable, and intentionally designed from soft boxes to subtle textures, each detail is meant to be kept, not thrown away. If you’re sending it as a gift, we’re happy to include a handwritten note, making it feel just as personal as the piece inside.

Created with Care

Ivy and Rose is built on connection between the maker and the wearer, between the one who gives and the one who receives. Every piece holds a quiet sense of intention, care, and appreciation. It’s why our jewelry isn’t just worn, it’s truly felt.