Terms & Conditions

Last updated: 06/04/2026

Welcome to RVM ecommerce. These Terms and Conditions govern your use of our website https://ivy-rose-jewels.com/ and the purchase of products from our store.

By accessing our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including any additional terms and policies referenced herein.

Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

1. Company Information

Business Name: RVM ecommerce

Registered Address: Rheastraat 1, 6916BL, Tolkamer

Country of Registration: The Netherlands
Registration Number: 84642874

VAT/Tax ID (if applicable): NL004015634B15

Email: info@ivy-rose-jewels.com

2. Eligibility

By using this site, you represent that you are at least the age of majority in your country or state of residence. If you are under the age of majority, you may only use our site under the supervision of a parent or legal guardian.

3. Products and Pricing

We strive to ensure that all details, descriptions, and prices appearing on the website are accurate. However, errors may occur. Prices are subject to change without notice.

All products are subject to availability, and we reserve the right to limit the quantities of any products or services that we offer.

4. Orders and Payments

Once an order is placed, you will receive an email confirmation. This email does not constitute acceptance of your order but serves as an acknowledgment of receipt.

Accepted payment methods: Visa, MasterCard, PayPal, Klarna, etc.

We reserve the right to refuse any order at our sole discretion.

5. Shipping and Delivery

Shipping Locations: USA

Estimated Delivery Time: 3–10 business days]

Shipping Fees: Free shipping

We are not responsible for delays caused by the shipping provider or customs clearance.

6. Returns and Refunds

We accept returns within 14 days of delivery, in accordance with consumer protection laws in USA.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Please contact us at info@ivy-rose-jewels.com before returning any product. Refunds will be processed to the original method of payment.

More info can be found in our Return Policy.

7. Warranty and Liability

Our products come with the warranties required by applicable consumer protection laws in USA.

To the extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

8. Prohibited Uses

You may not use our products or website for any illegal or unauthorized purpose. You agree not to violate any laws in your jurisdiction, including but not limited to copyright laws.

You must not transmit any viruses or malicious code.

9. Privacy Policy

Your submission of personal information through the store is governed by our Privacy Policy. We take privacy and data protection seriously and comply with applicable laws such as the GDPR (if operating in or selling to the EU).

10. Modifications to Terms

We reserve the right to update, change, or replace any part of these Terms at any time. It is your responsibility to check this page periodically for changes.

11. Governing Law

These Terms and any disputes arising out of them shall be governed by and construed in accordance with the laws of USA, without regard to its conflict of law provisions.

12. Contact Information

Questions about the Terms of Service should be sent to us at:

Email: info@ivy-rose-jewels.com

Our Story

Handmade with Heart

At Ivy and Rose, every piece begins in a quiet, intentional way, just the two of us at the table, sketching, experimenting, refining, and starting over when needed. Nothing is rushed. If it doesn’t feel right, it doesn’t move forward. We always think about the woman who will wear it, what she has carried, what she has given, and what she so rarely hears. Each design grows from that feeling, becoming something she can truly hold onto, not just something she wears. Our pieces evolve slowly through this process, shaped by patience, care, and genuine intention. This is how we create jewellery at Ivy and Rose: thoughtfully, personally, and with meaning woven into every detail.

Where It Began

Ivy and Rose started with something simple, a mother and daughter with a shared desire to create jewelry that feels truly personal. What began as a small, handmade idea grew gradually and organically, one piece at a time. There was no big launch or perfectly mapped-out plan. Just late nights, exchanged ideas, and a quiet belief that jewellery can express what words sometimes cannot. That belief still shapes everything we create today. Each piece is made with intention, carefully formed and designed to carry meaning something she can hold onto and keep close, always.

Our materials

We don’t believe that meaningful pieces should ever be mass-produced. That’s why our collections are made in small batches, allowing each piece to receive the time and attention it truly deserves. Every detail is carefully checked by hand, and every order is thoughtfully prepared because what you’re giving isn’t just jewelry, it’s a feeling.

Made in small batches

We truly love what we do and we wear these pieces ourselves. From the very beginning, we promised to stay true to our craft. That’s why we keep our collections small, carefully check every detail by hand, and only share pieces that feel personal, considered, and genuinely worth holding onto.

Thoughtful Packaging

Every Ivy and Rose order is thoughtfully packaged and ready to be gifted. We keep everything minimal, reusable, and intentionally designed from soft boxes to subtle textures, each detail is meant to be kept, not thrown away. If you’re sending it as a gift, we’re happy to include a handwritten note, making it feel just as personal as the piece inside.

Created with Care

Ivy and Rose is built on connection between the maker and the wearer, between the one who gives and the one who receives. Every piece holds a quiet sense of intention, care, and appreciation. It’s why our jewelry isn’t just worn, it’s truly felt.