Privacy Policy

Privacy Policy

Last updated: 06/04/4026

This Privacy Policy describes how RVM ecommerce (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from https://ivy-rose-jewels.com/ (“Website”, “Site”).

By using our Website, you agree to the collection and use of information in accordance with this policy.

 

 

1. Company Information

Business Name: RVM ecommerce

Registered Address: Rheastraat 1, Tolkamer, 6916BL.
Country of Registration: The Netherlands

Email: info@ivy-rose-jewels.com

 

 

2. What Information We Collect

We may collect the following types of information:

a. Personal Information You Provide

  • Full name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment details (processed securely via third-party providers)

b. Information Collected Automatically

  • IP address

  • Browser type and version

  • Device type

  • Cookies and usage data

  • Referral source and time of access

  • Pages visited and time spent

 

 

3. How We Use Your Information

We use your personal information for the following purposes:

  • To fulfill and manage your orders

  • To process payments securely

  • To communicate with you about your orders, returns, or inquiries

  • To send promotional emails (only with your consent)

  • To detect, prevent, and address technical issues or fraud

  • To comply with legal obligations

 

 

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

  • Your consent

  • The performance of a contract

  • Compliance with legal obligations

  • Our legitimate interests, where those interests are not overridden by your rights

 

 

5. Sharing Your Personal Information

We may share your information with:

  • Payment processors: [e.g., Stripe, PayPal, Klarna]

  • Shipping carriers: [e.g., DHL, PostNL, UPS]

  • Email service providers: [e.g., Mailchimp, Klaviyo]

  • Analytics services: [e.g., Google Analytics]

We will never sell your data to third parties.

 

 

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements.

You can request deletion of your data at any time by contacting us at info@ivy-rose-jewels.com

 

 

7. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience. You can control or disable cookies via your browser settings.

Types of cookies we use:

  • Essential cookies

  • Analytics cookies

  • Advertising cookies (e.g., Google Ads, Meta)

You can opt out of Google’s use of cookies by visiting https://adssettings.google.com.

 

 

8. Your Rights

Depending on your location, you may have the following rights:

For EU/EEA Residents (GDPR)

  • Right to access, correct, or delete your personal data

  • Right to data portability

  • Right to restrict or object to processing

  • Right to lodge a complaint with a supervisory authority

For California Residents (CCPA)

  • Right to know what personal data we collect

  • Right to request deletion

  • Right to opt out of the sale of personal data (we do not sell data)

  • Right to non-discrimination for exercising privacy rights

 

 

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the internet is 100% secure.

 

 

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies separately.

 

 

11. Children’s Privacy

Our website is not intended for individuals under the age of [13/16]. We do not knowingly collect data from children.

 

 

12. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with the date of the last revision.

 

 

13. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us:

Email: info@ivy-rose-jewels.com

 

Our Story

Handmade with Heart

At Ivy and Rose, every piece begins in a quiet, intentional way, just the two of us at the table, sketching, experimenting, refining, and starting over when needed. Nothing is rushed. If it doesn’t feel right, it doesn’t move forward. We always think about the woman who will wear it, what she has carried, what she has given, and what she so rarely hears. Each design grows from that feeling, becoming something she can truly hold onto, not just something she wears. Our pieces evolve slowly through this process, shaped by patience, care, and genuine intention. This is how we create jewellery at Ivy and Rose: thoughtfully, personally, and with meaning woven into every detail.

Where It Began

Ivy and Rose started with something simple, a mother and daughter with a shared desire to create jewelry that feels truly personal. What began as a small, handmade idea grew gradually and organically, one piece at a time. There was no big launch or perfectly mapped-out plan. Just late nights, exchanged ideas, and a quiet belief that jewellery can express what words sometimes cannot. That belief still shapes everything we create today. Each piece is made with intention, carefully formed and designed to carry meaning something she can hold onto and keep close, always.

Our materials

We don’t believe that meaningful pieces should ever be mass-produced. That’s why our collections are made in small batches, allowing each piece to receive the time and attention it truly deserves. Every detail is carefully checked by hand, and every order is thoughtfully prepared because what you’re giving isn’t just jewelry, it’s a feeling.

Made in small batches

We truly love what we do and we wear these pieces ourselves. From the very beginning, we promised to stay true to our craft. That’s why we keep our collections small, carefully check every detail by hand, and only share pieces that feel personal, considered, and genuinely worth holding onto.

Thoughtful Packaging

Every Ivy and Rose order is thoughtfully packaged and ready to be gifted. We keep everything minimal, reusable, and intentionally designed from soft boxes to subtle textures, each detail is meant to be kept, not thrown away. If you’re sending it as a gift, we’re happy to include a handwritten note, making it feel just as personal as the piece inside.

Created with Care

Ivy and Rose is built on connection between the maker and the wearer, between the one who gives and the one who receives. Every piece holds a quiet sense of intention, care, and appreciation. It’s why our jewelry isn’t just worn, it’s truly felt.